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Moreover, it is crucial for industry regulators and operators to establish responsible gaming departments or helplines dedicated to supporting self-exclusion efforts and ensuring compliance with established standards across various countries on the continent.
Through my conversations with affected players grappling with gambling addiction, I have come to believe that we are not doing enough to support their self-exclusion initiatives. Therefore, I urge all stakeholders in the industry to lead the way in advocating for self-exclusion measures, particularly among operators and regulators throughout Africa.
I dream of a future where gamblers can easily request the deletion of their betting accounts and personal information from an operator’s systems with a simple click, across all platforms where they are registered. May self-exclusion prevail!