As the gaming industry continues to evolve, responsible gaming practices have never been more crucial. The upcoming webinar titled “Responsible Gaming: Operators’ Role in Enforcing Self-Exclusion Measures in Gaming” will shed light on the vital role that gaming operators play in implementing effective self-exclusion measures to combat problem gambling and promote responsible gaming practices across Africa.

Scheduled for Friday, 1st November 2024, at 1 PM EAT / 12 PM SAST / 11 AM WAT, this informative session is aimed at gaming operators, regulators, and industry professionals who are committed to creating a safer gaming environment. Participants will explore the mechanisms of self-exclusion in detail, understanding both the necessity and responsibility that operators bear in addressing gambling-related issues.

Problem gambling is a global issue, affecting millions and posing significant risks to individuals and their families. Self-exclusion measures allow players to voluntarily withdraw from gaming activities for a specified duration, serving as an essential tool in the fight against problem gambling.

During the webinar, expert speakers will discuss how operators can actively enforce these measures, ensuring that players cannot easily circumvent them. The session will delve into a breadth of topics critical to promoting responsible gaming, including the development of clear policies and procedures to manage self-exclusion requests effectively, and establishing robust monitoring and reporting systems to detect unauthorized access to gaming accounts.

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Communication with players is another vital aspect that will be addressed in the webinar. Participants will learn effective ways to engage with players about the exclusion process, ensuring they fully comprehend the implications of their choices. Additionally, the webinar will explore the social and cultural factors that contribute to problem gambling, including responsible marketing strategies that resonate with local audiences. By adopting a holistic approach to responsible gaming, operators can significantly contribute to reducing the incidence of problem gambling, thereby fostering a safer gaming community.

The webinar will feature a distinguished panel of speakers, each bringing invaluable insights from their respective areas of expertise. Notable speakers include Philisiwe Bhengu, Founding Director at Research iGaming; Marco Cantarelli, Business Development Manager at iSolutions; Dos Kariuki, Director at Michezobet; and Ernest Chartey, Social Media Manager at PrideBet.

This insightful webinar is made possible thanks to the generous sponsorship of Digitain, iGaming Consult Africa, and AGE Lagos 2025. By attending this webinar, gaming operators can equip themselves with the knowledge and tools to not only safeguard their players against the harsh realities of problem gambling but also align their operations with global best practices in responsible gaming. This initiative represents a proactive step towards a more sustainable gaming industry in Africa, ensuring a balance between operational success and player welfare.

Don’t miss this opportunity to enhance your understanding and operational strategies surrounding self-exclusion measures. Register now and join us in fostering a safer and more responsible gaming community.

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