In an era where technology is rapidly transforming industries worldwide, Simon Munsamy, Managing Director of Playtech, offers invaluable insights into the role of technology and artificial intelligence (AI) within the African gaming market.
During an exclusive interview with iGaming AFRIKA at the AGE LAGOS 2025, Munsamy discussed the profound impact of evolving technologies on the iGaming sector, highlighting how Playtech is positioning itself as a leader in innovation.
Munsamy emphasized Playtech’s commitment to staying ahead of technological trends, particularly in AI, stating, “In my personal opinion, as much as Playtech is a leading B2B iGaming supplier, we are probably more seen as a technology partner because obviously we got 25 years.” This proactive approach is crucial in an industry where the popularity of games can shift overnight.
He elaborated on Playtech’s efforts to incorporate advanced technologies, noting, “we’ve made significant research and strides, and there’s a lot to come.” With the African gaming market’s unique landscape, the company is focused on laying the groundwork for future innovations that will integrate AI and machine learning to enhance player experiences.
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Among the notable moments in Munsamy’s career was his recent feature on the cover of issue 4 of the iGaming AFRIKA Magazine, an achievement he regards as a significant milestone. He stated, “I think it was probably the highlight of my career only because it’s all I’ve ever done,” reflecting on his lifelong journey in the iGaming sector.
The magazine provideed him an opportunity to share his story, detailing his remarkable ascent in the industry and Playtech’s plans for expanding its presence on the African continent. This initiative has not only served to highlight Munsamy’s professional evolution but has also been well-received by colleagues worldwide, showcasing the importance of collaboration and visibility in the iGaming ecosystem.
Despite the momentum in technology and innovation, Munsamy candidly addressed the ongoing challenges posed by regulation within the African market. He expressed that Africa’s diversity complicates regulatory processes, saying, “what makes Africa beautiful is that we’re so diverse, we’re so different.” This diversity results in varied regulatory frameworks, which can often create inconsistent experiences for operators within the same region.
On addressing these challenges, Munsamy proposed that meaningful engagement with regulatory boards is crucial. He highlighted the importance of consultation in decision-making processes, stressing, “I think if we take a step back to have that consultation, better decisions are going to be made.” His vision for a more collaborative approach could lead to better outcomes for stakeholders, ultimately enhancing the entire ecosystem.
As Munsamy concluded the discussion, he emphasized the potential for open communication and collaboration between technology suppliers and regulatory bodies. “Open communication, open dialogue will definitely allow for people that have been there to help people that are yet to get there,” he asserted, signaling the need for unity in navigating the complexities of regulation in emerging markets.