Photo: iGaming AFRIKA
In the dynamic world of the iGaming industry, the role of digital marketing has become increasingly critical. At the recent SBEA+ 2024 Summit held in Kampala Uganda, iGaming AFRIKA had the opportunity to speak with Nasif Balinda, the Head of Digital Marketing at Buffalo Slots.
With years of experience under his belt, Balinda shared valuable insights into the industry’s marketing strategies and the importance of effective campaigns.
When it comes to measuring the success of digital marketing campaigns, Balinda emphasized the need for a structured approach. He stated, “Before you carry out any campaign, we usually lay out a plan detailing how it’s going to go and what channels you’re going to use. Then you have the key performance indicators (KPIs); these metrics help measure how successful your campaign is.” The importance of KPIs cannot be understated, as they provide clear benchmarks for success.
He elaborated further on using specific tools: “For social media, we measure success through likes, shares, and comments. If you post something and it doesn’t gain enough traction, it means it’s not doing well.” Additionally, tools like Google Analytics play a crucial role in evaluating the effectiveness of campaigns in the gaming sector.
As for client acquisition and retention, Balinda stressed the significance of search engine optimization (SEO). “This is a topic that’s not receiving enough attention. Before anyone visits a sports betting site, they typically ask Google what the best options are,” he explained.
Balinda emphasized the necessity of having a robust online presence: “With SEO, you can effectively acquire customers, and running Google Ads ensures your website appears among the top results.” He encouraged businesses to consider hiring SEO experts to optimize their visibility and reach.
Lastly, when discussing the essential qualities of a digital marketing specialist in the gaming industry, Balinda underscored the value of a learning mindset. “You have to be willing to learn,” he stated. “If you believe you know everything, you’re going to miss out on valuable insights.” Continuous learning is vital in the fast-evolving digital landscape. He further recommended enrolling in trusted online academies such as HubSpot and SEMrush to enhance skills in areas like social media management and content creation.